Technical Helpdesk

From the request to the solution
Bundled expert knowledge

Our Technical Helpdesk is the first point of contact in these cases:

• Minor plant problems
• Technical or process questions
• Need for advice on product or production optimization

Since different know-how is required here, our remote service team receives the inquiries, delegates them to the appropriate Siempelkamp specialists and manages them until a solution is found. For more complex topics, we offer our expert systems optionally on a loan basis. They allow us a visual live connection and, if required, even direct access to the plant control system.