Technical Helpdesk

From the request to the solution
Bundled expert knowledge

Our Technical Helpdesk is the first point of contact in these cases:

  • Minor plant problems
  • Technical or process questions
  • Need for advice on product or production optimization

Since different know-how is required here, our remote service team receives the inquiries, delegates them to the appropriate Siempelkamp specialists and manages them until a solution is found. For more complex topics, we offer our expert systems optionally on a loan basis. They allow us a visual live connection and, if required, even direct access to the plant control system.

Overview
Your benefits

  • Fast help with minor malfunctions, technical questions, process issues or need for advice
  • Access to Siempelkamp's entire expertise
  • Digital expert systems optional and task-related (on a loan basis)

These product advantages result in these specific benefits for you:


Further information

Folder: Technical Helpdesk

Your contact

Rafael Schalla
T +49 2151 92-4954
rafael.schalla@sls.siempelkamp.com