Technical Helpdesk

From the request to the solution
Bundled expert knowledge

Our Technical Helpdesk is the first point of contact in these cases:

  • Minor plant problems
  • Technical or process questions
  • Need for advice on product or production optimization

Since different know-how is required here, our remote service team receives the inquiries, delegates them to the appropriate Siempelkamp specialists and manages them until a solution is found. For more complex topics, we offer our expert systems optionally on a loan basis. They allow us a visual live connection and, if required, even direct access to the plant control system.

Your benefits

  • Fast help with minor malfunctions, technical questions, process issues or need for advice
  • Access to Siempelkamp's entire expertise
  • Digital expert systems optional and task-related (on a loan basis)

In focus: the customer benefit

To meet your individual needs, we have grouped our products and services according to specific customer benefits. Below you will find further products that meet the same requirements as the above mentioned:

Further information

Flyer: Technical Helpdesk

Your contact

Rafael Schalla
T +49 2151 92-4954