For smooth operations
Quick and competent
Software and technology continue to evolve, customer needs and market requirements change. That is why we are permanently optimizing our programs in order to be able to offer you future-proof and scalable MES solutions at all times. This also means that the software has to be continually maintained, to stay up to date. For your Prod-IQ® system we offer an extensive software maintenance package: It ranges from software updates, e.g. after further developments or change of operating systems, right up to specific changes in the applications, such as the acceptance of further values into the laboratory interface or existing reports. You can concentrate on your core business, conserve your resources and be sure that your processes run smoothly.
Binding regulations of services
For more planning security
Our software maintenance includes the following services (partly as remote maintenance):
- Software update
- Software upgrades on change of release
- Support with changes to the application
- Support with operation and use of the programs
- Implementation exclusively by qualified expert personnel
- Documentation of maintenance works
All details of software maintenance such as performance specification, run time, prices etc. are regulated in a software maintenance contract.
Further informationSiempelkamp Bulletin: Prod-IQ® successfully in use: The solution for multiple objectives
Tel. +49 2151 92-4801